Complaint Policy:

Should any Orofacial Complex learner/used have any complaint or criticism of the process involved in purchasing a course or courses, use of the website, quality of the course or examination, they may lodge a complaint directly to the Orofacial Complex by: 

  1.  Sending an email at any time in their participant experience, describing the nature of the problem/criticism
  2.  Describe the problem difficulty, criticism in the evaluation or course content summary completed at the end of the course.

A response will ensue with 7 days of receipt in which the used will be communicated with fairly, emphasizing a high priority to customer satisfaction and provider correction, if needed.